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                 • ConsequentialorIncidentalDamages Mohawk Industries excludes and will not pay consequential or incidental damages under these warranties. This means any loss, expense, or damage other than to the carpet itself that may result from a defect in the carpet. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the exclusion or limitation may not apply. All charges should be submitted to the Mohawk Customer Relations Department for evaluation and review. 10 Years 1st Year 100% 2nd Year 100% 3rd Year 80% 4th Year 70% 5th Year 60% 1 5 Years 6th Year 50% 7th Year 40% 8th Year 30% 9th Year 20% 0th Year 10% * These warranties give specific legal rights, and may also have other rights, which vary from state to state. Implied Warranties NO IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, EXTEND BEYOND THE SPECIFIED TERMS OF COVERAGE OF THE WRITTEN MOHAWK INDUSTRIES WARRANTIES. Implied warranties are those, which the law presumes to have been given by the seller even though they are not set out in writing. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply. Warranty Remedy The liability of Mohawk Industries under these limited warranties shall be limited to the actual cost of repair or replacement of the affected area of the carpet extending to the nearest wall, doorway, or entrance. Mohawk Industries reserves the right to correct any defect prior to the carpet being removed or replaced. If replacement is warranted, Mohawk Industries will arrange a credit to the installing flooring subcontractor as a percentage of the replacement cost of new carpet, according to the terms of the warranty coverage. The following prorate schedule identifies the credit that will be issued as a percentage of the replacement cost of new carpet, based upon the length of time the carpet has been in use. This schedule applies to all Portico by Mohawk carpet warranties of five years or greater: 1st Year 100% 4th Year 30% 2nd Year 100% 5th Year 10% 3rd Year 50% Carpet Cushion Recommendations The Cushion under your carpet is one of its most important components. It is the base that helps the carpet retain its texture and appearance. A cushion is sold by its thickness and density. A cushion that is too soft will adversely affect the performance of the carpet. A cushion that is too thick interferes with the anchoring of the carpet. You must use a cushion within the recommended specifications in order to qualify for Mohawk Industries warranties (includes any cushion meeting FHA minimum requirements). For residential installation, we recommend a cushion of no more than 7/16 inch thick, and no less than 1/4 inch thick, with 6 pounds per cubic foot of density, or equivalent. For berber style carpets, we recommend a cushion of 3/8 inch thickness with 8 pounds per cubic foot of density, or equivalent. Homeowner Obligations Under the PORTICO by MOHAWK Carpet Warranties In order to maintain and protect the homeowners coverage under the terms of these warranties, the homeowner must do the following: 1. Keep a record of the carpet style(s) purchased, the date of the purchase, any applicable invoice(s), and the warranties that apply to the particular carpet(s). 128 | Edition July 2019 


































































































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