Page 181 - KHovanian Homes - Pathway to Homeownership

Section 13 | Standard of Performance K. Hovnanian Contractors of Ohio Many of the components that make up your new home will require ongoing maintenance by you to ensure their proper function. There will be some conditions that will require follow up on our part to correct their function. Our commitment to you is to expeditiously and professionally correct “construction defects” in accordance with the terms and conditions of the HOME BUILDER’S LIMITED WARRANTY (“Limited Warranty”) which we have provided on your home. Additionally, during the first year following closing, under our One Year Customer Service Program, we will evaluate and, if appropriate, remedy minor problems in your home that do not rise to the level of a construction defect under the Limited Warranty, but fail to meet the standards of performance provided on the following pages. The standards of performance listed on this and subsequent pages are intended to provide you with an under- standing of corrective actions that may be performed by us during the first year, as well as, to better inform you of items that are your responsibility as the homeowner. If the timeframe indicated has expired or a performance standard is not enumerated, we will determine if the condition present constitutes a construction defect under the terms of the Limited Warranty. Damage that you cause or you made worse by your negligence, improper maintenance, improper operation, or any alteration, modification, repair or addition is excluded by this limited warranty. It is very important that you review this material and become familiar with its content. Decisions regarding the scope of repair, the repair technique, replacement, or replacement vs. repair is ours alone. Please note that when repair or replacement is undertaken, we may be unable to match original materials because of fading, changes in color lots, discontinued patterns, or other factors beyond our control. Edition July 2019 | 155