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Section 9 | Home Care & Maintenance warranty carpeting either. However, during the first year should you feel that there is a problem with your carpet, contact our Homeowner Service Department and we will set up a meeting to discuss the issues. All carpet comes from the mill in standard twelve (12) foot widths. Depending on the width of a particular room, seams will be needed to complete the installation. While we make every effort to limit the number of seams, they are unavoidable. Some grades, brands, or colors of carpeting show seams more readily than others. Common Carpet Terms: Burns Any kind of burn should be taken care of immediately. First, snip off the darkened fibers. Then, use a soap- free cleaner and sponge with water. If the burn is extensive, talk with a professional about replacing the damaged area. Crushing Furniture and traffic may crush a carpet’s pile fibers. Frequent vacuuming in high traffic areas and glides or cups under heavy pieces of furniture can help prevent this. Rotating your furniture to change the traffic pattern in a room promotes more even wear. Some carpets resist matting and crushing because of their level of fiber, but this does not imply or guarantee that no matting or crushing will occur. Heavy traffic areas such as halls and stairways are more susceptible to wear and crushing. This is considered normal wear. Fading Science has yet to develop a color that will not fade with time. All carpets will slowly lose some color due to natural and artificial sources in the environment. This can be delayed by frequently removing soil by vacuuming, regularly changing air filters in heating and air conditioning systems, keeping humidity and temperatures from getting too high, and reducing sunlight exposure with window coverings. Filtration If interior doors are kept closed while the air conditioning is operating, the air circulation from the closed room flows through the small space at the bottom of the door. This forces the air over the carpet fibers which in turn act as a filter catching particulate pollution. Over time a noticeable stain develops at the threshold. Fuzzing In loop carpets, fibers may break. Simply clip the excess fibers. If it continues, call a professional. Pilling Pilling or small balls of fiber can appear on your carpet, depending on the type of carpet fiber and the type of traffic it gets. If this occurs, clip off the pills; if they cover a large area seek professional advice. Rippling With wall-to-wall carpeting high humidity may cause rippling. If the carpet remains rippled after the humidity has left, have the carpeting re-stretched by a professional using a power stretcher, not a knee-kicker. Seams Carpet usually comes in 12-foot widths, making seams necessary in most rooms. Visible seams are not a defect unless they have been improperly made or the material has a defect making the seam appear to be more pronounced than usual. The more dense and uniform the carpet texture the more visible the seams will be. Carpet styles with low tight naps result in the most visible seams. Seams are never more visible than when the carpet is first installed. Usually with time, use and vacuuming, the seams become less visible. Shading Shading is an inherent quality of fine cut pile carpets. Household traffic causes pile fibers to assume different angles. As a result the carpet appears darker or lighter in these areas. Vacuuming so the pile is all going the same direction provides a temporary remedy. Edition July 2019 | 45